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  • Chung, K. H. & Im. T. (2021) Happiness in developing countries: can government competitiveness substitute for formal institutions? International Review of Administrative Sciences. 0(0), 1-20
  • Accumulated empirical studies have examined how various qualities of governance affect happiness across countries. This study contributes to prior studies by testing a hypothesis that when developing countries lack effective legal and political institutions, capable government may substitute for their functions to promote happiness via effecꠓtive policy planning and implementation. To test this expectation, this study compares which qualities of governance—government capacity, democracy, and legal system—matter for happiness in developing countries. While prior studies have overwhelmingly relied on the World Governance Indicator to measure government capacity, we introꠓduce a new measure—government competitiveness—developed by the Center for Government Competitiveness, which overco..
  • Christensen, R. K., & Whiting, S. W. (2018) Evaluating Inrole and Extrarole Behaviors Across Sectors. Public Personnel Management Public Personnel Management. 47(3), 314-334
  • In this study, we explore whether sector distinguishes what we know about performance appraisals. We were particularly interested in two important aspects of the appraisal process: evaluation of inrole/task and extrarole/citizenship behaviors. We utilized a mixed experimental design with three within-subjects factors (task behavior and two types of extrarole behavior), each manipulated at two levels (high and low performance), and a between-subjects factor measuring sector of the respondent (private and public/nonprofit). We find that sector does matter in a common managerial task like performance appraisals. Public sector managers placed greater weight on task behaviors in making their appraisals than did private sector managers. Results regarding sector and extrarole behaviors were mix..
  • Porumbescu, G.A. (2017) Linking transparency to trust in government and voice The American Review of Public Administration. 47(5), 520-537
  • AbstractThe objective of this study is to provide a more nuanced assessment of the relationship between public sector transparency and trust in government. Specifically, we examine how different tools used to enhance transparency—social media and e-government websites—relate to citizens’ perceptions of government trustworthiness. We then examine how these relationships vary according to how frequently citizens exercise voice. Findings indicate respondents’ use of public sector social media is positively related to perceptions of government trustworthiness. E-government website use lacks a significant relationship to perceptions of government trustworthiness. However, a strong negative relationship emerged between e-government website use and perceptions of trustworthiness as responde..
  • Tobin, Im. (2016) Public Organizations in Asia London:Routledge.
  • Public Organizations in Asia introduces students to the fundamental theories of organizations and teaches them how to analyze different types of public organizations in East and Southeast Asia. Moving away from traditional Western theory and examples, this textbook provides numerous case studies of Asian organizations where different ideologies, administrative tradition, and social circumstances prevail.Key pedagogical features of Public Organizations in Asia include:- Learning objectives for each chapter- End of chapter discussion questions- Short student exercises- Concise case studies throughout the chaptersTraining students to be future leaders of Asian public organizations, this book is an essential text for undergraduate and graduate courses on public administration in Asia. It wil..
  • Grimmelikhuijsen, S., & Porumbescu, G. A. (2017) Reconsidering the expectancy disconfirmation model, Three experimental replications. Public Management Review. 19(9), 1272-1292
  • [Abstract]The expectancy disconfirmation model (EDM) posits that disconfirmation (the difference between expectations and perceived performance) affects citizen satisfaction. Van Ryzin experimentally manipulated expectations and performance and found a direct effect of performance, but no disconfirmation. We performed: an exact replication; a conceptual replication with extreme manipulations; a conceptual replication that reversed the order of a performance and expectations manipulation. Study 1 and 2 reproduced original findings. In contrast, study 3 indicates that expectation cues are retrospectively used to anchor prior experiences of performance. As the rational assumptions underlying the EDM are increasingly challenged, we need a better understanding of how cognitive biases shape ci..
  • Cucciniello, M., Porumbescu, G. A., & Grimmelikhuijsen, S. (2017) 25 years of transparency research: evidence and future directions Public Administration Review,. 77(1), 32-44
  • AbstractThis article synthesizes the cross-disciplinary literature on government transparency. It systematically reviews research addressing the topic of government transparency published between 1990 and 2015. The review used 187 studies to assess three questions: (1) what forms of transparency has the literature identified?; (2) what outcomes does the literature attribute to transparency?; and (3) how successful is transparency in achieving those goals? In addressing these questions, we reviewed six interrelated types of transparency and nine governance and citizen related outcomes of transparency. Based upon the findings of the analysis, we outline an agenda for future research on government transparency and its effects, which calls for: more systematically investigating the ways in w..
  • Gregory A.P. (2018) Assessing the implications of online mass media for citizens’ evaluations of government Policy Design and Practice. 1(3), 233-240
  • When assessing the potential of information and communications technology (ICT) to improve relationships between citizens and their government, public management research tends to focus on government applications of ICT and neglects implications resulting from private actors use of ICT. Given the rapid growth in private online mass media outlets over the past decade, this negligence is problematic because it biases our understanding of the implications of ICTs for citizens’ relationship with government. This paper discusses how the proliferation of online mass media outlets may influence citizens’ evaluations of their government. In doing, two key points are distilled. First, as the number of mass media outlets increase online, citizens will tend to access information that reaffirms th..
  • James, O., Jilke, S. R., & Van Ryzin, G. G. (2017 ) Behavioural and experimental public administration: Emerging contributions and new directions Public Administration. 95(4), 865-873
  • AbstractThis article introduces the symposium on the emerging subfield of behavioural public administration. The nine articles of the symposium each combine a focus on behavioural theory with the use of experiments as the method for testing theoretical expectations. The contribution of this work to public administration theory is revealed in the expanding set of insights into core topic areas, and there are associated contributions to public administration as a design science informing policy and practice. We analyse the variety of experimental methods employed by investigators in the subfield and the current relative popularity of survey experiments. We note maturation of the subfield embodied in emerging programmes of multiple experiments on particular topic areas. In conclusion, we pr..
  • Porumbescu, G. A., Lindeman, M. I., Ceka, E., & Cucciniello, M. (2017) Can transparency foster more understanding and compliant citizens? Public Administration Review. 77(6), 840-850
  • Voluntary policy compliance is an important yet rarely studied topic in public administration. To address the paucity of research, this article proposes and empirically tests a conceptual framework that ties policy transparency and policy understanding to voluntary policy compliance intentions. The reasoning is that the extent to which citizens understand a policy contributes to their intentions to comply with that policy. Further, the authors argue that policy transparency indirectly influences voluntary policy compliance intentions through a positive effect on citizens’ levels of policy understanding. To enhance the validity of the findings, the authors assess these relationships across two policy domains. The findings reflect an indirect positive effect of transparency on voluntary c..
  • Jilke, S. (2018) Citizen satisfaction under changing political leadership: The role of partisan motivated reasoning Governance. 31(3), 515-533
  • AbstractThere exists a gap in our understanding of what citizen satisfaction evaluations actually represent. While recent years have witnessed a move away from performance-based models to cognitive-implicit models of citizen satisfaction, the inherent political nature of government, its institutions and services has been largely ignored. Drawing upon the functional responsibility chain between political principals and governmental, public service delivering institutions, we outline a theory of citizen satisfaction that accounts for the political nature of these institutions. In the context of two consecutive general elections we find a partisan bias in citizen satisfaction with government and the legislative branch, but not for institutions that are more clearly separated from national ..
  • Oh, Namkyung. (2017) Dimensions of strategic intervention for risk reduction and mitigation: a case study of the MV Sewol incident Journal of Risk Research. 20(12), 1516-1533
  • Organizations in disaster management system should learn from previous experience and strategically use their lesson for the refinement of a system’s competencies for risk management. However, the MV Sewol incident revealed the absence of the organizational learning in the Korean disaster management system. With mixed methods of content analysis, in-depth interview, and social network analysis, this study identified key failure factors in response to the incident and categorized them by managerial, structural, and institutional domains. While the Korean government took bold steps to rebuild its risk management system, those efforts were biased to structural reforms and lacked fundamental changes in human and informational resources management. Based on the findings, this study suggests ..
  • Porumbescu, G. A. (2017) Does transparency improve citizens’ perceptions of government performance? Evidence from Seoul, South Kore Administration & Society. 49(3), 443-468
  • AbstractDespite a great deal of research that examines consequences of transparency policies, there have been few empirical assessments of the relationship between transparency and citizens’ perceptions of public sector performance. This study focuses upon the relationship between computer-mediated transparency and perceptions of public sector performance in particular. We hypothesize that citizens’ increased exposure to computer-mediated transparency will be positively related to their generalized perceptions of public sector performance. We also hypothesize that this positive relationship is mediated by citizens’ satisfaction with public service provision. Results suggest that increased exposure to computer-mediated transparency is positively associated with citizens’ perceptions o..
  • Jesse W. Campbell. (2018) Efficiency, Incentives, and Transformational Leadership: Understanding Collaboration Preferences in the Public Sector Public Performance & Management Review. 41(2), 277-299
  • In the public sector, participant attitudes are an important determinant of the success of inter-organizational collaboration initiatives. In this study, a model of employee willingness to collaborate is proposed in which the influence of transformational leadership is determined in part by the performance orientation of the organizational context in which it is enacted. The theoretical model is tested empirically using survey data collected from public employees in South Korea and regression-based Monte Carlo simulation. The analysis suggests that the effect of transformational leadership is amplified by an organization’s emphasis on internal efficiency and its use of performance-based incentives, factors that themselves have independent positive and negative effects, respectively, on ..
  • Campbell, J. W., & Im, T. (2019) Exchange Ideology, Performance Pay, and Pay Satisfaction: Evidence From South Korean Central Government Public Personnel Management. 48(4), 584–607
  • The use of performance pay in public organizations is contentious partly because it can crowd out the intrinsic motivation associated with public service. However, not all public employees are service oriented and sensitivity to extrinsic rewards varies between them. Exchange ideology measures the strength of an individual’s belief that work effort should be proportional to treatment by the organization. We argue that this psychological trait conditions the relationship between performance pay and pay satisfaction. An analysis of survey data collected from Korean government employees shows that performance pay is positively related to pay satisfaction in the average case, and second that this relationship is stronger for employees with higher levels of exchange ideology. Monte Carlo sim..
  • Jesse W. Campbell. (2018) Felt responsibility for change in public organizations: general and sector-specific paths Public Management Review. 20(2), 232-253
  • Employees may be a source of performance-enhancing innovation or an obstacle to its implementation. This article develops a model of felt responsibility for change that integrates general and public sector-specific components. Structural equation modelling using survey data collected from Korean government employees suggests that both transformational leadership and performance-based incentives influence change attitudes by strengthening an organization’s climate for innovation. The analysis also suggests that transformational leadership wields influence through reinforcing public service motivation. It is argued that this path is uniquely relevant to the implementation of reform in the public sector.
  • Deslatte, A., & Stokan, E. (2017) Hierarchies of need in sustainable development: A resource dependence approach for local governance Urban Affairs Review. 55(4): 1125-1152
  • AbstractUrban sustainability is a burgeoning focus for urban scholarship but rarely examined within the larger context of local government economic activities. Why should cities focusing on cutback management and competition for tax revenues be expected to devote all but the fleetest of attention to carbon footprints or metropolitan-wide environmental or social problems? To address this question, we utilize a resource dependence (RD) theoretical framework to conceptualize sustainable development as a pattern of contractual arrangements between governments and firms shaped by resource constraints. Utilizing survey data of U.S. cities and a Bayesian methodological approach, we present evidence that municipal job-recruitment efforts reduce the probability of observing an overall sustainabil..
  • Kim,Min-Hyu , Porumbescu, G.A. & Neshkova, M.I.. (2019) How Does Race Affect Perceptions of Police Trustworthiness? International Public Management Journal. 22(2), 343-372
  • While race is often discussed in relation to police, there is still little empirical evidence on the role of race in shaping citizens’ evaluations of government performance. Using an experimental design, this study examines how different levels of police performance affect perceptions of police trustworthiness and to which degree observed effects vary by individual race and across communities with different racial makeups. Specifically, we study the effect of different levels of performance on perceived trustworthiness in two communities—one predominantly African American and one predominantly White—and replicate across two samples: a sample consisting of primarily White participants and another consisting of only African American participants. Results indicate that the interaction be..
  • Tobin, Im. (2017) Revisiting Bureaucratic Dysfunction: The Role of Bureaucracy in Democratization The Korean Journal of Policy Studies . 32(1) 127-147
  • [Abstract]While many studies have focused on the link between economics and democracy in exploring the strategies adopted by developing countries, they have tended to overlook the role of bureaucracy in democratization. This study seeks the missing link between bureaucracy and democratization. What are the conditions necessary for bureaucracy to facilitate the democratization process of a country? This article begins by briefly reviewing the bureaucracy literature from Max Weber and Karl Marx and then argues that despite its shortcomings, bureaucracy in its Weberian form can facilitate the political democratization of a developmental state. This study concludes that although bureaucracy is often regarded as dysfunctional, it can be instrumental in the democratization process in the conte..
  • Porumbescu, G. A., Neshkova, M.I. & Huntoon, M.. (2019) The Effects of Police Performance On Agency Trustworthiness and Citizen Participation Public Management Review. 21(2), 212-237
  • We examine the effect of performance information on citizens’ willingness to engage with government. We hypothesize that when performance information is positive, citizens perceive government as trustworthy, which increases proclivity for participation. To validate this framework, we conduct an experiment that tests the effect of police performance on citizens’ perceptions of police trustworthiness and intentions to participate in a neighbourhood watch programme. We find that information about police performance strongly affects perceptions of police trustworthiness. Yet, citizen decisions to participate in the community watch programme are more complex and can be triggered by either positive or negative police performance.
  • Tobin, Im. (2019) The Two Sides of Korean Administrative Culture: Competitiveness or Collectivism? London:Routledge.
  • This book explores two contradictory aspects of the Korean culture: competitiveness and collectivism. These two major concepts describe the dynamics of Korean public organizations, which explain the Hangang RiverEconomic Miracle and political democratization. However, not many studies have focused on how competition within the central government, that is, competition among different agencies, has led to an overall competitive government. This book attempts to do so and explains how competition contributed to the rapid economic growth of Korea.[Contents]1. Competition: A Novel Concept?2. Competition Traits as Psychological Drivers3. Competition Within an Organization4. Competing with an Organization5. Governance from the Competition Perspective6. Competition and Governance in the Future
  • Szmer, J., Christensen, R.K., & Grubbs, S.J. (2018) What influences the influence of U.S. Courts of Appeals decisions? European Journal of Law and Economics. 1-27
  • In this exploratory study, we develop models of factors that influence the citation or influence of judicial opinions written by U.S. Courts of Appeals judges. Prior studies of citation patterns in the U.S. Courts of Appeals largely focus on the judge’s career as the unit of analysis. Not surprisingly, this research suggests judge-level factors tend to influence the degree to which judges’ opinions are cited in subsequent decisions. Utilizing a dataset with a random sample of individual cases as the unit of analysis, we compare the effects of judge, panel, and case factors. Overall, while several case-level factors influence the number of citations a case receives, few judge- and panel-level variables affect citation rates. The findings suggest that opinion citation models based on jud..
  • Im, T., & Lee, H., & Lim, D.. (2018) Questionable Reform: The Adoption of the Double-Entry Bookkeeping and Accrual Basis Accounting System in Korea The Korean Journal of Policy Studies. 57-80(23p)
  • [Abstract]This study examines the factors that influence human vulnerabilityto natural disasters by focusing on the seismic evaluation of school buildings inKorea. Since natural disasters such as an earthquake often do not take people’slives directly, but rather indirectly through the destruction of physical structures,seismic reinforcement of school buildings may reduce the vulnerability of theiroccupants by strengthening structures to withstand such disasters. Disastermitigation measures are implemented within a state; however, little is knownabout how they are distributed when the physical properties of structures aretaken into account. This paper analyzes a panel data based on the structuralproperties of school buildings in eight different provinces between 2011 and2015 using a logi..
  • Jesse W. Campbell. (2017) Felt responsibility for change in public organizations: general and sector-specific paths PUBLIC MANAGEMENT REVIEW. VOL. 20, NO. 2, 232–253
  • [ABSTRACT]Employees may be a source of performance-enhancing innovation or an obstacle to its implementation. This article develops a model of felt responsibility for change that integrates general and public sector-specific components. Structural equation modelling using survey data collected from Korean government employees suggests that both transformational leadership and performance-based incentives influence change attitudes by strengthening an organization’s climate for innovation. The analysis also suggests that transforational leadership wields influence through reinforcing public service motivation. It is argued that this path is uniquely relevant to the implementation of reform in the public sector.[KEYWORDS]Reform, Innovation, Motivation, Incentives, leadership
  • Yunjin Jung, Saerim Kim, Tobin Im. (2018) Risk Aversion and Sorting into the Public Sector: Evidence from South Korea KOREAN JOURNAL OF PUBLIC ADMINISTRATION/ Vol.56 No.1. 183-211
  • Young job seekers in South Korea who witnessed the financial crisis in the late 1990s, theso-called International Monetary Fund (IMF) Crisis, have naturally recognized job security as an important factor in job choice. Consequently, they have favored public sector jobs as these jobs tend to come with greater security. Furthermore, previous research has mainly focused on socioeconomic factors, like the IMF Crisis, influencing the preference for high job security among job seekers rather than on in-depth study of the internal individual characteristics, such as risk preference. This study uses a logistic regression model to examine the relationship between personal risk perception and public-sector job choice using Korean Education Employment Panel (KEEP) data from 2011 and 2014. The empir..
  • Tobin Im(Ed.). (2017) The Experience of Democracy and Bureaucracy in South Korea Emerald Group Publishing.
  • The Experience of Democracy and Bureaucracy in South Korea Edited Tobin Im, Seoul National University, Korea 9781787144729 | 296 pages | Hardback | £66.95 €89.95 $114.95 http://bit.ly/2zlTE8d Save 30% with promo code EMERALD30 South Korea is renowned as one of the success stories of fast economic development. The Korean developmental state was a highly efficient, meritocratic, and fully monopolized coercive force. These resources were skilfully leveraged to shape the direction of private sector actors towards strategic initiatives. However, these very same resources could have resulted in the bureaucracy retaining its power indefinitely. Instead, step-by-step, the resources of the bureaucracy, which serviced the authoritarian leadership in the developmental period, were exercised toward..
  • Im, Tobin., & Hartley, K. . (2017) Aligning Needs and Capacities to Boost Government Competitiveness Public Organization Review. Online Published
  • National competitiveness indices are often theoretical underdeveloped, limiting their engagement with academic literature. Because many are based on neoliberal ideology, a new approach is needed to incorporate governance and administration theory, and to enhance relevance to developing countries. This article introduces government competitiveness, a concept that recognizes overlooked factors like the role of social organizations, the use of diverse policy inputs and policy development processes, and the imperative to address human needs at all development stages. The conceptual foundation draws from systems theory, needs theory, and intervention stages theory to inform a comprehensive framework that bridges development scholarship and practice.
  • Im., T. & Choi, Y. . (2016) Rethinking National Competitiveness: A Critical Assessment of Governmental Capacity Measures Social Indicators Research. Online Published
  • Scholars, policymakers, and media have increasingly focused on national competitiveness in the context of globalization and economic growth. This heightened attention underscores the importance of the many indices ranking government performance and effectiveness across countries. The four indices, government efficiency, public institutions, government effectiveness, and quality of government, have dominated this field. However, we found serious limitations they reveal, in terms of analytical soundness and policy relevance and usefulness. This paper systematically provides such a critique and lays the groundwork for thinking about government capacity in a new way: in terms of government competitiveness. So doing, this paper contributes to the literature about national competitiveness, gov..
  • Michael Duncan and Robert K. Christensen. (2013) An analysis of park-and-ride provision at light rail stations across the US. Transport Policy 25. 148-157
  • Whether to provide a park-and-ride facility is a key decision for transit agencies when they are planning for a new or expanded rail system. We seek to better understand the reasons behind park-and-ride provision by estimating a logit model that predicts the presence of parking at a set of new light rail stations across the US. In terms of station area attributes, this model demonstrates a relatively predictable pattern, with parking facilities more frequently occurring in lower density environments where land is cheap and available. After controlling for station attributes, certain transit operators exhibit a greater propensity to provide park-and-ride facilities (e.g., those that serve multiple jurisdictions, have large service areas, and rely heavily on local funding). Further, parkin..
  • Megan LePere-Schloop, Brian N. Williams, Robert K. Christensen, and Daniel Silk. (2016) Appraising the appraisal process: manager and patrol officer perspectives. Police Journal 88(3). 231-250
  • While research shows that performance appraisals are important both as management tools and for their ability to shape organisational commitment and performance, researchers have also noted a ‘pervasive dissatisfaction’ (Coutts and Schneider, 2004: 68) with appraisals in policing. The standardisation of performance appraisal systems across local government departments in the United States may contribute to this dissatisfaction. Standardised forms may be difficult to adapt to diverse officer positions, and to the overall goals of police departments and agencies. This paper uses appraiser and appraisee survey data from a police department in a mid-sized southern city in the United States to examine whether standardised performance appraisal systems in local government meet the needs of l..
  • John Szmer, Robert K. Christensen and Erin B. Kaheny. (2015) Gender, Race, and Dissensus on State Supreme Courts Social Science Quarterly 96(2). 553-575
  • Objectives. The objectives of this study were to integrate multiple streams of research on judicial dissensus to better understand the causes of state court of last resort justices’ decisions to dissent. The study particularly focused on the relationship between dissent and gender and race (and their intersection) at the individual and panel level. Methods. We employed probit regression with clustered standard errors of the population of state court of last resort cases from 1995 to 1998. Results. Women and minorities were more likely to dissent in cases involving issues that are particularly salient to those particular groups. We also find evidence of the intersectionality of race and gender: while white women and African-American males were less likely to dissent than white males, Afr..
  • Anthony Michael Kreis and Robert K. Christensen. (2013) Law and Public Policy. Policy Studies Journal 41. S38-S52
  • Law and public policy is a dynamic, interdisciplinary area of study that has broad appeal to scholars, policymakers, and stakeholders. Scholarship in the subfield is critical to our general understanding of existing public policies and calls for future and reformed policies. While some of the subfield’s utility and commonalities are obscured by diverging methodological approaches and topical foci, this review highlights some common fibers that run through the scholarship streams from public policy, public law, and doctrinal disciplines. We focus on several substantive policy areas to illustrate some of the best studies in the subfield and how scholars might better embrace the strength of the subfield’s diversity by coordinating with scholars with similar topical interests. In so doing,..
  • Robert K. Christensen, Rebecca Nesbit, and Brett Agypt. (2016) To Give or Not to Give: Employee Responses to Workplace Giving Campaigns Over Time. Nonprofit and Voluntary Sector Quarterly. 1-18
  • In this article, we address a gap in our knowledge of workplace philanthropy. We explore the factors that distinguish givers from nongivers in workplace campaigns using observational data from a population of employees at a large, public university that has sponsored two annual giving campaigns from 2001 to 2008. The analyses correct for common issues—such as nonresponse and self-reporting biases—that frequently arise in empirical studies of philanthropy. This article is intended to supplement previous research that focuses on workplace givers. We conclude that several factors distinguish workplace givers from nongivers, such as age, gender, salary, duration of employment, and rank. This fuller exploration of workplace giving contributes to a broader understanding of philanthropic givi..
  • Tobin Im and Jisu Jeong. (2014) A Challenge for Making Public Administration a Social Science?: Time Study. Korean Society and Public Administration 24(4). 81-108
  • What is the best way to theorize researches of public administration, a study of enhancing government competitiveness? Public administration researches should go along with solid theories from a science point of view. In Korea, lacking of theoretical foundation on public sector researches, public administration is in the identity crisis. This study shed light on the possibility of upgrading Korean public administration to a normal social science in terms of T. Kuhn’s framework. Specifically, this paper mainly focus on the contribution of time study. Firstly, it will discuss about how time study can be regarded as a social science and analyze trends of time study researches since 2002. Four categories of classification will be explored; policy and policy procedure, organization and burea..
  • Kilkon Ko and Sena Park. (2012) A Critical Review of Global Competitiveness Indices: Around the Global Competitiveness IMD and WEF Indices. Korea Journal of Public Administration. 35-66
  • Global competitiveness indices are widely employed among researchers for they are interested in comparing the status, causes, and effect of national competitiveness. In some countries, including Korea, policy makers are also keen to their ranking on the global competitiveness indices and use them for policy-making. Despite the increased application of global competitiveness indices, however, their validity and correct utilization are still questionable. This study examines the global competitiveness indices of the International Institute for Management Development (IMD) and the World Economic Forum (WEF), focusing on their validity and utilization. The analysis suggests that subordinate indicators and evaluation items have changed over the years. The change, however, has not resulted in ..
  • Wonhyuk Cho and Seyeong Cha. (2014) A Study of Internationally-Comparable Indices of ICT Development: Scope, Measures, and Limitations. Korea Journal of Public Administration 52(1). 177-218
  • This study aims at analyzing the characteristics of internationally-comparable indices that measure level of ICT development. The indices that were analyzed were the Digital Economy Rankings by the EIU, the Network Readiness Index by the WEF, the ICT Development Index by the ITU, and the E-Government Index by the UN. These indices were found to have different scopes, measures, weightings, and emphases, which result in different country rankings. Even though the ICT indices are useful in comparing performance of a country’s ICT development, the indices are also found to have limitations in several aspects: validity and reliability; consistency and distinctiveness of each index; lack of ICT governance measures; and availability of raw data. This study suggests the need for supplementing I..
  • Tobin Im, Jisu Jeong and Yunho Kim. (2013) A Study on Influence Factors of Russian Civil Participation: Focusing on Government Satisfaction and Social Trust. Russian Studies 23(2). 277-304
  • This research examines government satisfaction and social trust as the main influencing factors on civil participation of Russian citizens. In addition to these variables, characteristics of media usage as well as engagement in public organizations are also considered as influence factors. Recently, Russian citizens have low level of trust and satisfaction toward their government, and government and democracy indicators in Russia found in many international indices are also very low. The main research question of this study is whether this current situation of distrust and dissatisfaction toward government may lead citizens to participate in society more actively. The analysis based on Russia in European Social Survey (ESS) showed that the higher the social trust is, the more active civi..
  • Tobin Im and Byul Jeon. (2012) An Action System Approach to Public Organizations: The Formation of Informal Organizations. Korea Journal of Public Administration 50(2). 1-33
  • The purpose of this research is to analyze the action system of a public university cafeteria. Based on in-depth interviews and participant observations, this study reveals how a closed organization in Korean culture is naturally structured and adapts to time constraints and labor pressures brought to bear by the external environment. To be specific, this study tries to find out how informal groups are structured within the formal organizational structure and what the implications of a member`s behavior is in the Korean context, The results are as follow: 1) The organization operates under various environmental restrictions that shape potential behaviors, including the properties of members, the space frame of the cafeteria, and the time pressure to deliver a quick meal. 2) Three teams (..
  • Tobin Im. (2014) Bureaucracy in Three Different Worlds: The Assumptions of Failed Public Sector Reforms in Korea. Public Organization Review 14(4). 577-596
  • Why is it so difficult to implement Western reform programs in Asian bureaucracies? To address this question, this study explores cultural aspects of national bureaucracies. A government bureaucracy is shaped by its cultural and historical context, and this paper specifically focuses on contrasting models of government bureaucracy in the USA, Korea, and Germany. Differences between the models are explained by examining both internal operations as well as the relative relationships of the state to society. Based on this, the incompatible assumptions of Korean reformers are examined. This study is useful for developing countries engaged in Western-style bureaucratic reform.
  • Tobin Im. (2012) Central Government Civil Servants’ Policy Time Perspective: To Increase Government Competitiveness. Korean Public Administration Quarterly 24(3). 615-642
  • This study explores the key policies of central government departments from a time perspective based on the premise that government competitiveness increases when bureaucracy properly operates in ways regarding time. To test the hypothesis, we introduced two new concepts called “normative time span” and “real work time span” spent on performing departments’ key duties. We surveyed civil servants in 40 central government departments about both time spans (normative and real work). From their responses, we examined the discrepancy between two types of time span and the causes of this discrepancy. Furthermore, we analyzed how this discrepancy influences job satisfaction and turnover intention. As a result, we find that the discrepancy between two types of time span influences two facto..
  • Soon Eun Kim. (2012) Decentralization and Local Governance: A Perspective of Local Governance Competitiveness of Japan. Journal of Korean Association for Local Government Studies 24(1). 145-170
  • The purpose of this study is to examine the effects of decentralization reform on local democracy and good local governance in Japan in terms of local governance competitiveness. Even though Japan has established a high level of mature economy, it has been heard that an authoritarian and hierarchical model of Japan has exerted a considerable power over the society and citizens by comparatively regulating the society (Shunichi, 2003). This study is supposed to investigate whether or not decentralization reform efforts in Japan have made a contribution to reinforce democracy and better governance characterized by a high level of citizen participation and with an increased level of partnership with the private sector by reducing a level of central control and supervision.
  • Alfred Ho and Tobin Im. (2012) Defining a New Concept of Government Competitiveness. Korea Journal of Public Administration 50(3). 1-34
  • This paper criticizes various indexes of national competitiveness that are widely used these days and discusses the necessity of a new concept that represents the institutional capacity of a government of a country whose natural and historical conditions are different from others, National competitiveness indexes, such as IMD`s and WEF`s, for example, lack rigorous theoretical foundations and contain a lot of validity and reliability problems. Based on the arguments concerning the inherent defects of these concepts, this study proposes a new concept of Government Competitiveness. The new concept, incorporating systems theory, Maslow`s hierarchical needs theory, and Fukuyama`s state function theory as three basic foundational pillars, proposes the core components of a country`s competitiv..
  • Dong-Hwan Kim and Jesse W. Campbell. (2014) Development, Diversification, and Legitimacy: Emergence of the Committee-Based Administrative Model in South Korea Public Organization Review.
  • Recently, a committee-based policy making model has become an important element of South Korea’s administrative toolkit. However, most scholars and politicians recognize the inefficiency of this type of decision-making model. Why, then, does the committee-based model continue to gain traction? Taking an institutional perspective, this paper details the processes at work in the legitimation of administrative models in the Korean context, and proposes a framework for understanding how the committee-based system has become predominant. Korea’s rapid development over the past half-century has led to the diversification of groups from whom the government must seek legitimacy, and it is argued that the committee-based system continues to be adopted due to its ability to incorporate these div..
  • H.K. Kim and D.H. Shin. (2015) Domestic and Foreign Case Studies on ICT Convergence for Mental Health Improvement and Suicide Prevention. Journal of the Korea Contents Association 15(5).
  • Depression and mental illness across all age groups, and steady increasing in suicide rate are our major social problems which cause dramatically decreasing government competitiveness. While Korean government has implemented various policies to improve mental health and prevent suicide, it faces revealing issues in progress on implementation and referral management systems. The current research examined domestic and foreign cases to understand the actual status and directivity of ICT convergence plan in terms of mental health. The United States and the United Kingdom have provided convergent ICT service, tele-psychiatric care to senior citizens in rural areas, children and adolescents, socially disadvantaged class, etc. In Korea, emergency-notice devices are installed to prevent suicide ..
  • Jesse W. Campbell. (2014) Identification and Performance Management: An Assessment of Change-Oriented Behavior in Public Organizations. Public Personnel Management.
  • This study develops a theoretical framework linking performance management (PM) to change-oriented organizational citizenship behavior, an extra-role employee activity aimed at improving organizational functioning by introducing micro-level change. The role of organizational identification as a mediating mechanism linking PM to change-oriented behavior is also explored. Using survey data gathered from employees of central government ministries in South Korea, structural equation modeling and bias-corrected bootstrap confidence intervals are used to test a number of empirical hypotheses related to the constructs mentioned above. The results of the analysis suggest that PM has a positive effect on change-oriented behavior, but that its effect is primarily due to its positive relationship w..
  • Jesse W. Campbell, Tobin Im and Jisu Jeong. (2014) Internal Efficiency and Turnover Intention - Evidence from Local Government in South Korea. Public Personnel Management 43(2). 259-282
  • All around the world, public organizations have faced strong pressures to improve performance and generally "do more with less," particularly following the global slowdown of 2008. This article examines the effects of organizational emphasis on efficiency in local government using data from a large survey of civil servants in South Korea. Findings from a fixed effects analysis indicate that higher levels of efficiency emphasis are related to stronger employee turnover intention. However, a number of moderating factors are also uncovered, suggesting that individual levels of public service motivation as well as perceived procedural justice and innovation climate can influence this relationship, lessening the impact of efficiency emphasis on turnover intention. These individual and organiz..
  • Tobin Im, Wonhyuk Cho, Greg Porumbescu and Jungho Park. (2014) Internet, Trust in Government, and Citizen Compliance. Journal of Public Administration Research and Theory 24(3). 741-763
  • This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offline, mass media modalities, such as newspapers. In addition, we also assess the impact of citizens' use of e-government on levels of trust in government and compliance. The results of the analyses suggest that the more time individuals spend on the Internet, the lower their degree of trust in government and lower level of citizen compliance. Howe..
  • J.S. Lim, J. Nicholson, S.U. Yang and H.K. Kim. (2015) Online Authenticity, Popularity, and the “Real Me” in a Microblogging Environment. Computers in Human Behavior.
  • The purpose of the current study is to explicate the theoretical structure of online authenticity and to reveal the relationship between the need for popularity (NFP) and online authenticity. A survey-based research was conducted with 573 randomly selected active users of a popular microblogging service in South Korea. Drawing on a representative sample, we tested the discriminant validity of online authenticity. Exploratory factor analysis (EFA) followed by confirmatory factor analysis (CFA) validated two factors that underlie microblogging users’ online authenticity: sense of real me (SRME) and expression of real me (ERME). As hypothesized (predicted), the NFP was a significant predictor of online authenticity: Microbloggers with higher NFP had lower SRME and ERME than those with lowe..
  • Tobin Im. (2014) Organizational Changes in the Korean Central Government: Historical Perspective. Korean Review of Organizational Studies. 11(1). 1-45
  • This paper investigates any precursor to the central government‘s organizational reforms in Korea. The research has started from questioning what factors create, abolish, expand, or downsize the ministries of the central government. This study examines the role of the government in reshaping ministrial structures. First, while the government takes initiatives in organizational reforms primarily during the pre-democratization era, the number of environment-dependent reforms have been increasing afterwards. Second, the causes of reforms have increasingly become complex. The bureaucratic expansion, however, has been a general trend throughout time. This has brought some positive consequences; but it cannot always avoid criticism. The discussion of these factors serves as a core to understa..
  • Hyun Kuk Lee and Min Ah Lee. (2014) Perceived Public Service Outcome and Happiness. Korean Public Administration Review 48(2). 293-315
  • Why should governments focus on happiness? In discussions about new public management, the public administration field has concentrated on how governments provide efficient and effective public service to their citizens. Meanwhile, few studies have directed attention towards the happiness of citizens, which is the central purpose of human life. This study explores the extent of governments’ contributions to the happiness of their citizens and, further, the types of public services that currently yield the greatest happiness, on the premise that human beings desire to live happily. We search whether the subjective happiness level of citizens can change according to how citizens perceive public service outcomes delivered by local governments. The result shows that unemployment problems, e..
  • Soon Eun Kim. (2012) Perceptions of Factors Affecting Local Government Competitiveness. Korea Journal of Public Administration 50(3). 67-98
  • This study aims to analyze the factors affecting local government competitiveness through Q methodology. Q statements, each of which represents a factor influencing local government competitiveness, are extracted from journals and books discussing those factors. The P sample consists of 40 respondents deeply involved in local government affairs, as professors and researchers, public officials, or representatives of citizen groups. This study produces three factors, each of which stands for a distinct view on the factors affecting local government competitiveness: views of local governance, local administration, and resident autonomy. The analysis supplies a few policy implications. A diversity of perspectives on the factors determining local government competitiveness imply that it is ve..
  • Tobin Im and Hyun Kuk Lee. (2012) Reorganization of Next Government to Enhance Government Competitiveness. Korean Society and Public Administration 23(2). 111-139
  • The purpose of this study is to suggest directivity of government reorganization and detail reorganization plan to enhance government competitiveness. Fist, this study looks over at the purpose, cause, and history of government reorganization, and examines characteristics of erstwhile reorganizations using Crozier"s strategical analysis. The result shows that administrative effectiveness that had been claimed as a logic behind government reorganization was nothing more than a superficial objective. lnstead, it is noticeable that reorganizations were result of strategic games in which each main actors(President, bureaucrats, political parties) trying to maximize their own interest. Governmental reorganization in President Lee Myung Bak"s administration in particular is proven to have prod..
  • Tobin Im, Hyun-Jung Jung, and Eun-Young Kang. (2012) The Effects of Policy Understanding on the Perception of Policy Performance by the General Public. The Korean Governance Review 19(2). 1-29
  • This study aims to test empirically the effect of policy understanding on the evaluation of government policies by the general public. Based on the 2010 Citizen Perception Survey conducted by The Knowledge Center for Public Administration and Policy, this paper examines whether the understanding of policy at the individual level affects the perception of the performance of public policy. Our regression analysis shows that negative evaluations of the performance of government policies on the part of citizens are significantly related to lower levels of policy-related knowledge and understanding. Furthermore, according to a comparative analysis of citizen groups at higher and lower levels of policy understanding, those with a higher level of understanding tend to value polices in a more po..
  • Kilkon Ko and Seong-Gin Moon. (2014) The relationship between religion and corruption: are the proposed causal links empirically valid?. International Review of Public Administration 19(1). 44-62
  • There is a growing interest in understanding how religion affects corruption. Many empirical studies have suggested that countries with strong hierarchical religions (such as Islam, Catholicism and Orthodox Christianity) are more likely to suffer from corruption. These results are, however, controversial, largely due to the lack of empirical validity of the causal (or theoretical) links that explain such a relationship: obedience to authority, negative culture reinforcement, amoral familism and trust intermediation. Using the fourth wave World Values Survey (n = 87,988) of 64 countries, this study constructed a general estimation equation model to evaluate these four causal links after controlling for heterogeneity of individuals’ religious beliefs among the 64 countries. We did not fin..
  • W. Wang and Youngmi Choi. (2015) The Rise of China and Maritime Territorial Disputes in East Asia: Comparing Approaches. Korea and Japan Military Culture Studies 19. 131-154
  • Since 2000, China has expanded its sea power surpassing its past ability limited to the land. Along the China’s efforts to expand its leadership in East Asia, the ongoing crisis sparked by the maritime territorial disputes where China has involved appears to deepen. In general, there are three approaches to explain the reasons for the crisis intensification: a) China’s efforts to break a siege by the U.S. and Japan, b) China’s expanded benefits related to the debatable lands, and c) China’s intention to divert the nation’s attention on internal troubles to international conflict. This study finds the Diaoyudao conflict with Japan is better explained with China’s efforts to break a siege by the U.S. and Japan while the Spratly Islands dispute with five Southeast Asian countries is w..
  • Jesse W. Campbell and Wonhyuk Cho. (2014) Two Faces of Government-Business Relations During South Korea's Developmental Period. The Korean Association for Comparative Government 18(1). 47-66
  • South Korea's economic development has been characterized as a miracle due to its unprecedented speed and success. However, it has also been noted that a high level of distributive equity and poverty reduction were achieved in parallel with rapid growth. This paper argues that the first-order development goals of the state throughout the 1960s and 1970s were pursued in such a manner so as to be maximally inclusive of citizens in the developmental project. It is further argued that the country's industrial conglomerates played a dual function as engines of economic growth and instruments through which citizen wellbeing was enhanced. This paper reviews the mechanisms by which the Korean government influenced business, and discusses Korea's multifunctional industrialization and labor polici..
  • Youngmi Choi. (2015) US Congressional Voting on the Korea-US Free Trade Agreement: Political Institution and Ideology versus Constituent Interests. Political Research Quarterly 68(2). 266-279
  • Scholarly studies of U.S. legislators’ voting behavior have concluded that constituent interests exercise only limited influence, but these conclusions may result from inadequate measurement. I develop new measures of economic interests that emphasize import/export (sectoral) cleavages in addition to business/labor (factoral) cleavages and, in the process, transcend geographic boundaries. Results of logistic regression analysis suggest that the interests of economic and nongeographic constituencies, as reflected in campaign contributions, were highly significant predictors of voting in the U.S. Congress on the U.S.–Korea Free Trade Agreement and that the import/export cleavage was more salient than the business/labor cleavage. In addition, legislators’ ideological positions with respe..